Terms of Service

ABOUT BETCADE

The Betcade App is a service provided by Betcade Europe Ltd.

Betcade Europe Ltd is a company registered in England and Wales under company number 09967116. Our registered office is at Third Floor, 24 Chiswell Street, London, EC1Y 4X.

Our VAT number is 240 655 422.

Betcade Europe Ltd is licenced and regulated by the Financial Conduct Authority.

Betcade Europe Ltd

Terms and Conditions

  1. What these terms cover
    1. These are the terms and conditions on which we will give you access to and use of our services through the Betcade application (Betcade App). The Betcade App is a marketplace and source of gaming information through which you can access third party gaming operators (our Partners) who provide gambling facilities through their own applications (Partner Applications).
    2. These terms explain our and your respective legal rights and obligations concerning all aspects of our relationship, including without limitation:
      (a) when you access the Betcade App and register your account with us; and

      (b) where you proceed to place deposits with any Partner or where you access the Partner’s Application through the Betcade App.
      Please read these terms carefully before you start to use the Betcade App. You should be aware that these terms may change or be updated from time to time so please check these terms regularly. We will, where possible, notify you of any changes.
  2. Other Applicable Terms
    1. In addition to these terms there is also incorporated and you agree to and accept the applicable policies, notices, procedures, guides and guidelines that are provided or made available on the Betcade App which we may modify from time to time, including without limitation the following additional terms:
      1. Our Privacy Policy This sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Betcade App, you consent to such processing and you warrant that all data provided by you is accurate;
  3. Information About Us
    1. We are Betcade Europe Ltd (Us or We or Betcade), a company registered in England and Wales under company number 09967116 and with our registered office at Third Floor, 24 Chiswell Street, London, EC1Y 4X. Our VAT number is 240 655 422
    2. How to contact us. You can contact us at support@betcade.com or betcade.com/support.
    3. How we may contact you. If we have to contact you we will do so by writing to you at the email address you provided to us when you registered your account with us. “Writing” includes emails. When we use the words “writing” or “written” in these terms, this includes emails.
  4. The Betcade App
    1. The Betcade App facilitates your access to those Partners we feature on the Betcade App from time to time, by providing you with a marketplace through which you can browse and access our Partners’ Applications. This access together with the payment processing services we provide you, as set out in these terms, are the Services. The Betcade App is not a gambling or betting application itself and you cannot undertake any gambling activity on the Betcade App. Upon selecting a particular Partner’s Application you acknowledge that you will be leaving the Betcade App and will be in that Partner’s Application (for which we are not responsible and shall have no liability). If you choose to access a Partner’s Application directly, you will be subject to their terms and conditions of service and we will bear no responsibility or liability to you in respect of the same.
    2. There are multiple Partners that you can access through the Betcade App. These Partners may change from time to time and we do not guarantee that a particular Partner will be available through the Betcade App. [The availability of our different Partners may vary between countries and not all Partners may be available in your country.] If, for whatever reason, a Partner removes the Partner’s Application from our marketplace, that application will no longer be available to you through the Betcade App.
    3. Whilst we provide access to our Partners’ Applications through our marketplace, we do not review, monitor or control our Partners’ Applications. All Partner Applications are certified applications but Betcade has no control over and does not guarantee the information on Partners’ Applications, or the quality, legality or accuracy of the Partners’ content or ability to complete a transaction with you.
    4. Each Partner will have its own terms and conditions of use. As soon as you select to proceed to a Partner Application through the Betcade App, you will be subject to those Partners’ own terms and conditions. You agree that we are not liable in any way in regards to your use of a Partner’s Application or for the terms and conditions under which they operate. Any complaints or issues you have in relation to a Partner or its Application will need to be directed towards the relevant Partner.
  5. Downloading the Betcade App
    1. Betcade remains the owner and licensee at all times of the Betcade App, however, Betcade gives permission for you to download and use the Betcade App for which no charge will be made. Accordingly, in consideration of you agreeing to abide by our terms, we grant you a non-transferable, revocable, non-exclusive licence to use the Betcade App.
    2. Use of the Betcade App. Once you download the Betcade App you will be able to access our marketplace. You agree to abide by these terms and you agree not to interfere with, modify, decompile, copy or reverse engineer any software as part of your continued use of the Betcade App.
    3. To use the Betcade App, you will need a mobile device that meets the system and compatibility requirements (which may change from time to time) and access to the internet.
    4. If the device that you are using is not yours you will be assumed to have obtained permission from the owners of the device to download and use the Betcade App.
    5. Updates to the Betcade App. From time to time we may issue updates to the Betcade App. You agree to download and accept these updates. You may not be able to use the Betcade App until such action is taken.
    6. Availability. The Betcade App is not bespoke to your individual requirements. Betcade assumes no responsibility for it to work successfully on your device. We recommend that you use the Betcade App when you are in a WiFi area. You acknowledge and accept that using the Betcade App outside of a WiFi network may result in data charges from your mobile network provider. Betcade will not be responsible for any data charges incurred as a result of your using the Betcade App.
    7. Third parties. The Betcade App may contain links to websites of parties other than our Partners. You acknowledge and agree that these websites are not under our control and if you choose to visit them then we are not responsible for any loss or harm caused as a result.
  6. Opening your Account
    1. Registration. In order for you to use the Betcade App, you must first register and open an account with us (Account).
    2. Account Information. You will be required to provide us with your personal information so that we can correctly identify you. This will include, amongst other things, your full name, date of birth, location and contact details. These details may be updated at any time whilst you hold a user Account with us. You will also need to submit login information, which must not be shared with any other party.
    3. Multiple Accounts. You are only entitled to open one Account. Betcade reserves the right to close any duplicate Accounts. You are not permitted to transfer or sell your Account to another party.
    4. Your confirmations. By opening an Account with us, you confirm that:

      (a) you are legally entitled to gamble in your jurisdiction (in the UK you must meet the minimum requirements set out below);


      (b) you are legally capable of entering into binding contracts;


      (c) you have not been excluded from gambling; and


      (d) you do not currently, nor have previously held an Account with us, nor have you been excluded from opening an Account with us or any of our Partners.
    5. Sharing your information. We will share your information with the Partners you select and create an account with, for the purposes of providing you with the Services and/or for fraud prevention or monitoring. We cannot provide the Services to you without sharing this information.
    6. In addition, we may from time to time, contact you with information regarding special promotions or other marketing information. If you do not wish your contact details to be used by us in this way please indicate this by ticking the relevant box as instructed when you open an Account with us.
    7. Closing your Account. You may delete your Account at any time. If you wish to delete your Account you can do so by selecting the ‘Delete Account’ button in the application, alternatively, you can let us know by contacting us on support@betcade.com. We may cancel unconfirmed Accounts or Accounts that have been inactive for a long time.
  7. Membership Eligibility
    1. User restrictions. Our Services are only available to individuals who are at least 18 years old in the UK, or over the gambling age applicable in the jurisdiction in which you are resident. You are responsible for checking the gambling laws in your jurisdiction and whether it is legal for you to gamble on a Partner’s Application. If gambling is prohibited in your jurisdiction, you may not use the Betcade App. You represent and warrant that:(i) you are at least 18 years old, or of such minimum age to participate in gambling activities as stipulated in the jurisdiction in which you are resident; and
      (ii) all registration information (and any subsequent change of information) you submit is accurate and truthful.
    2. Verification of your identity. You agree to comply with any requests (which we may supplement from time to time) to confirm your identity including verification of name, age, and address. If you do not, we reserve the right to suspend or cancel your Account (including inactive Accounts). We may collect and process information about your actual location through your IP address in order to determine your eligibility to gamble. We may make, directly or through any third party, any inquiries we consider necessary to validate information that you provide to us, including without limitation checking commercial databases or credit or fraud reports.
    3. Restrictions. If we identify that you are in a restricted or prohibited location any Account activity will automatically be blocked or suspended.
    4. Personal Account. We will treat all activities under an Account to those of the registered user. You may only use the Account to transact on your own behalf and not on behalf of any other person or entity.
    5. Additional verifications. Please note that additional verifications (in addition to those at clause 7.2) may be required by our Partners in connection with your initial registration with us or subsequent use of the Services via the Betcade App. You agree to comply with any further or additional verification checks as may be required.
    6. Changes to your personal details. You confirm that you will notify us of any changes to your registration information promptly so that it is at all times complete and accurate. If you do not, or provide false or incorrect registration information, we reserve the right to terminate your Account immediately and without notice to you. We also reserve the right to withhold any monies due to you in connection with your use of the Betcade App.
    7. Unauthorised use of your Account. You must keep your Account login information secure and you agree to immediately notify us of any unauthorised use of your username, password, your Account, or any other breach of security so we can suspend your Account in order to try and avoid unauthorised transactions. You also agree that we cannot and will not be liable for any loss or damage arising from your failure to keep your password and/or username secure.
    8. As part of your registration process we recommend that you disable any automatic password memory options in your browser so as to limit the risk of unauthorised use of your Account.
    9. We reserve the right to refuse to provide or discontinue Services to any person at any time for any reason.
  8. Fraud, cheating or misuse of your Account
    1. We reserve the right to suspend or terminate any Account we reasonably believe to be involved in fraud, illegal gambling, money laundering or other such misuse of the Betcade App.
    2. Our right to void your Deposit. We reserve the right to void any Deposit placed in connection with your use of the Services if we uncover any fraud by you or by a group of people acting in conjunction with you to defraud Betcade or its Partners. For the avoidance of doubt, we reserve the right to withhold any Deposit monies until such time as it is proven that no fraud, cheating or other misuse of your Account has occurred.
    3. We also reserve the right to inform other parties if we suspect fraud, cheating or other misuse of your Account including, but not limited to our Partners, other online providers and financial institutions (including banks and credit card companies) and relevant regulators or other enforcement authorities from time to time.
    4. Losses suffered as a result of fraud. If we suffer any losses as a result of, or in connection with any fraudulent activity on your part, then you shall be liable to pay on demand, all reasonable costs, charges or losses sustained or incurred by us.
  9. How We Use Your Personal Information
    We only use your personal information in accordance with our Privacy Policy.Please take the time to read our Privacy Policy, as it includes important terms which apply to you.
  10. Term/Termination
    1. Term. Your agreement with us commences on the date you register for an Account with us and shall continue unless and until terminated in accordance with these terms or from when you cease to have an Account with us.
    2. In addition to our rights above, we may, without notice, temporarily suspend a user, terminate an Account, restrict access to the Betcade App, and take steps to keep a user off the Betcade App and refuse to provide Services to a user.
    3. Effect of termination. We will not be liable to you for compensation, reimbursement, or damages of any kind, direct or indirect, including damages on account of the loss of prospective profits, anticipates sales, goodwill, or on account of expenditures, investments or commitments in connection with your use of the Service, or in connection with any termination or suspension of the Service or your Account. Upon termination those provisions that are intended to survive termination shall continue in accordance with their terms.
  11. Limitation on Our Liability
    1. Disclaimer. The Betcade App and Services are provided on an “as is” basis. To the fullest extent permitted by applicable law, we hereby disclaim, and make no representations or warranties of any kind, express or implied, regarding the Betcade App, Services or any Partner’s Application, including without limitation:
      (a) any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title or non-infringement;
      (b) that the Betcade App or the Services or the Partner’s Application will meet your requirements, will always be available, accessible, uninterrupted, timely, secure, operate without error, or will contain any particular features or functionality; or
      (c) any implied warranty arising from the course of dealing or usage.
    2. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE AND ANYONE OWNED OR CONTROLLED BY US OR ANY ENTITY CONTROLLED BY, IN CONTROL OF, OR UNDER COMMON CONTROL WITH US (OUR AFFILIATES) (AND OUR AND THEIR RESPECTIVE EMPLOYEES, DIRECTORS, AGENTS AND REPRESENTATIVES) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE BETCADE APP, OR THE SERVICES (INCLUDING THE INABILITY TO USE THE SERVICES). IN ADDITION, AND WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR AFFILIATES (AND OUR AND THEIR RESPECTIVE EMPLOYEES, DIRECTORS, AGENTS AND REPRESENTATIVES) WILL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR IN CONNECTION WITH ANY SERVICES PURCHASED OR TRANSACTIONS ENTERED INTO THROUGH THE SERVICES.
    3. SUBJECT TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE AGGREGATE LIABILITY OF US OR OUR AFFILIATES (AND OUR AND THEIR RESPECTIVE EMPLOYEES, DIRECTORS, AGENTS AND REPRESENTATIVES) ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE TRANSACTIONS CONTEMPLATED HEREBY,WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, OR OTHERWISE, EXCEED THE AMOUNT OF;
      (a)FEES EARNED BY US IN CONNECTION WITH YOUR USE OF THE SERVICES DURING THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM FOR LIABILITY; OR
      (b)£100,(WHICHEVER IS HIGHER).
    4. Without limiting the foregoing, in no event will we or any of our Affiliates be liable to you for any failure or delay by us (or our employees, agents, or representatives) in performing our obligations under these terms, where such failure or delay is caused by abnormal and unforeseeable circumstances beyond our control, the consequences of which would have been unavoidable despite all reasonable efforts to the contrary, or where we are bound by other legal obligations covered by applicable law.
    5. The laws of certain countries or other jurisdictions do not allow limitations on implied warranties, or the exclusion or limitation of certain damages. If these laws apply, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have rights in addition to those contained in this agreement. Our and our Affiliates’ liability is limited to the greatest extent permitted by law.
    6. What we cannot exclude liability for. Nothing in these terms shall exclude liability for fraud, death or personal injury arising from our negligence or any other liability which cannot be excluded by law.
  12. Indemnity
    You acknowledge that Betcade and its Partners will hold information with respect to your identity, including but not limited to your name, address and payment details. You agree that we rely on this information in entering into these terms with you and you agree to fully indemnify and hold us harmless against any losses we suffer as a result of or in connection with any falsehood or inaccuracy contained in the information you provide us.
  13. Legal Compliance and Taxes
    We recommend that you check the current laws in your jurisdiction before engaging in any online gambling or betting with our Partners. In order for you to take part in any of the Services via our Partners you must ensure that you comply with all applicable domestic and international laws and regulations regarding your use of the Betcade App and any Service. In addition, you shall be responsible for paying any and all taxes applicable to any payments you make or receive.
  14. Assignment
    We may transfer any or all of our rights and obligations under these terms to any party at any time. We will try to notify you of this as soon as reasonably possible.
  15. Severability
    In the event that any part of these terms is deemed to be invalid or unenforceable by a court, that part shall be deleted and will not affect the remainder of these terms.
  16. Governing Law and Dispute resolution
    These terms are governed by the law of England and Wales (or, if you reside there, the laws of Scotland). Any dispute arising from or relating to the subject matter of these terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales (or if you reside there, Scotland).